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Care & maintenance · WordPress

WordPress maintenance that tests before it touches production.

Updates go to a staging copy first. Backups are restored monthly to prove they work. Someone answers within a working day. That's the whole pitch.

Updates tested on staging first Off-site backups, restores tested Reply within a working day €50–150 / month
Why maintenance

What actually breaks WordPress sites.

Not hackers, mostly. Updates. A plugin update changes a hook, the theme expected the old one, and the checkout button disappears on a Friday evening. The second cause is neglect: a site nobody updated for eight months, running a plugin with a known vulnerability, until it isn't yours anymore.

Maintenance is the boring, scheduled work that prevents both. It sits behind our WooCommerce webshops across the Netherlands and Belgium — and it works just as well on a site someone else built.

What's included

The boring work, done on schedule.

Every plan covers the same core discipline. Shops get the extra checks a store needs; larger shops get them more often.

Updates — the right way

  • WordPress core, plugins and theme updated on staging first
  • Automated visual check of key pages before and after (home, product, cart, checkout, account)
  • Then production, in a low-traffic window, with a fresh backup taken seconds before
  • Rollback within minutes if anything regresses
  • Plugin changelogs read; major-version updates scheduled and tested separately

Security

  • Hardened configuration: renamed login, two-factor for admins, rate-limited login attempts, XML-RPC off, file editing disabled, security headers
  • Web application firewall at the host or Cloudflare level
  • Daily malware scan; vulnerability feed matched against your installed plugins
  • Immediate patching when a critical vulnerability is published for something you run
  • Quarterly review of users, roles and API keys

Backups

  • Daily off-site backups (files + database), 30-day retention
  • Monthly restore test to a staging environment — a backup you've never restored is a hope, not a backup
  • Pre-update snapshots kept for 7 days

Monitoring

  • Uptime checks every minute from three regions; alerting to us and, if you want, to you
  • SSL expiry, domain expiry, DNS change alerts
  • Performance check monthly (Core Web Vitals), with a note if something drifted
  • For shops: a daily synthetic test order through to the payment page so a broken checkout is caught before a customer finds it

Small changes

Two hours a month (one hour on the €50 plan) for text edits, new banners, a plugin setting, a new form field, a product template tweak. Unused hours don't roll over; larger work is quoted separately and you'll always know before we start.

Reporting

A short monthly email: what was updated, what was blocked, uptime, backup status, hours used. Not a dashboard you'll never open.

Plans

Three plans, one discipline.

Monthly, cancel with one month's notice. First month free on any site we built.

BrochureShopShop Plus
Monthly€50€100€150
Update cadenceMonthlyFortnightlyWeekly
Staging-first updates
Security hardening + WAF
Daily backups + monthly restore test
Uptime monitoring
Synthetic checkout testDailyDaily
Small-change hours123
Response time1 working day1 working day4 working hours
Emergency hotfix (site down / checkout broken)Next working daySame daySame day

No setup fee for sites we built; €150 onboarding for others, which covers a full audit, hardening and the first staging environment. See how pricing works → or read how we work →.

Inherited sites

Sites we didn't build.

Yes. The onboarding audit covers plugin inventory and vulnerabilities, theme quality, hosting configuration, backup status, and a list of what we'd fix first. You get the report either way; the plan starts after the urgent fixes are done.

It is the same staging-first, quote-before-we-touch-it discipline we apply everywhere — see exactly how we work.

Questions

Maintenance questions, answered plainly.

Why staging first? My host has one-click updates.

One-click updates apply to production and roll back only if you notice in time. Staging catches the checkout that stopped working before a customer does.

Do you host the site?

No — hosting stays in your name with your provider so you own it. We work on whatever host you choose and will recommend one if asked.

What counts as an emergency?

Site down, checkout or forms not working, a security incident, or a legal takedown. Those jump the queue on every plan.

What if I need more than the included hours?

Additional work is quoted before it starts, at €45/hour, or as a fixed price for anything over a day.

Can I cancel?

Any time, with one month's notice. You keep all access, backups and documentation.

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